Introspection and Mindfulness for Technologists

Authors: Jason Alba, Doru Catana, Jason Edleman, Fran Gilbane, Rich Gilbane, Stephen Haunts, Alice Meredith, Shreya Shah

Love it or hate it, working in an office environment usually means interacting with many different personalities. Understanding different personality types and being able to... Read more

Understanding Emotional Intelligence

Learn what emotional intelligence is and how it can be leveraged in the workplace.

Introduction to Emotional Intelligence

by Jason Edleman

Oct 19, 2015 / 2h 8m

2h 8m

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Do you struggle with controlling your emotions? Do you feel like maybe you are not performing at your absolute best? Emotional Intelligence can help! By understanding how your brain processes your emotions and leveraging the competencies of EI, you will be able to increase your EQ (emotional quotient). Take a journey through the inner workings of the brain; you will learn how to become self-aware, manage your emotions, understand other peoples' emotional states, and how to build stronger relationships.

Table of contents
  1. Introduction & Overview7m
  2. The Brain and Emotions20m
  3. Self-awareness28m
  4. Self Management26m
  5. Social Awareness20m
  6. Relationship Management24m

Understanding Your Strengths

Learn more about your strengths, personality, and how employers use them.

Cultivate Your Personal Strengths Using Gallup Tools

by Alice Meredith

Mar 16, 2017 / 1h 36m

1h 36m

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Everyday you interact and work with people who have a wide variety of personality strengths. In this course, Cultivate Your Professional Strengths Using Gallup's Research, you'll learn about the way your personality strengths and weaknesses constantly come into your daily interactions. First, you will learn about the way individuals and companies rely on Clifton's Gallup studies around human strengths to reach their highest potential. Next, you will look at how the studies prove that the keystone of high achievements in individuals, teams, and organizations is found in exercising and developing strengths rather than continually working to improve areas of weakness. Finally, you will learn about how these concepts are proven to build stronger teams, more united organizations, and a more successful and satisfying life for each individual who embraces these teachings. By the end of this course, you will have learned how to rely on your strengths to better work and interact with others.

Table of contents
  1. Course Overview1m
  2. Strength Based Psychology11m
  3. Gallup's Study of Human Strengths3m
  4. Identify Your Dominant Strengths4m
  5. Understanding Your Strengths47m
  6. Maximize Your Strengths, Navigate Around Your Weaknesses14m
  7. Achieve By Living, Working, and Playing Through Your Strengths13m

Working and Communicating with Different Personalities

by Jason Alba

Nov 23, 2015 / 1h 40m

1h 40m

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In this course, we use the Myers-Briggs Type Indicator (MBTI) personality assessment to help us understand, work with, and influence others. In the first module, we introduce personality assessments and the MBTI and set the foundation for the rest of the course. In the second module, we break down the MBTI results so you can understand the results beyond what looks like just a bunch of mixed-up letters. In the third module, we go into an exercise to help you really understand specific results and apply this knowledge to people you work with, to help you know how to influence and work with them. In the fourth module, we take this information and apply it to YOU. This course is all about helping you be more effective in your communication with, and understanding of, other people.

Table of contents
  1. Introduction to the MBTI Assessment29m
  2. Breaking Down the 16 MBTI Results28m
  3. Working with People Who Have Specific Personality Types17m
  4. Using Your Assessment Results for Personal Success24m

Knowing Yourself and Others Through the Big Five Personality Traits

by Shreya Shah

May 25, 2017 / 1h 18m

1h 18m

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Knowing how to understand and analyze your own personality and of those around you will greatly help to lead a happy life and aim for career growth. That's where the big five personality traits help. The Big Five personality traits have been developed after decades of assessing and analyzing human behavior to break it down to the simplest and most logical form. Unlike other personality assessments, the Big Five do not need an arcane test and can be intuitively applied. In this course, Knowing Yourself and Others Through the Big Five Personality Traits, you'll learn how to get to know yourself and others through the big five personality traits. First, you'll discover the Big Five OCEAN traits and their facets. Next, you'll explore the traits that DO help in the workplace and those that DON'T. Finally, you'll learn a categorization of people into 32 types based on a simple yes-no classification along each trait and analyze of a few of the most interesting of those 32 personality types. By the end of this course, you'll understand how to use the knowledge of the Big Five personality traits to understand those around you, maybe even more importantly, to understand yourself.

Table of contents
  1. Course Overview2m
  2. Classifying and Categorizing Human Personalities Using the Big Five Traits22m
  3. Analyzing Yourself Using the Big Five Traits21m
  4. Applying the Big Five Traits to Interactions with Others31m

Personality Tests: How Employers Use Them

by Doru Catana

Jun 2, 2017 / 1h 16m

1h 16m

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Have you ever asked yourself, what's the purpose of personality tests? Why do employers use them? What real value do they have? If so, this course, Personality Tests: How Employers Use Them, answers all of those questions. First, you'll learn about the fundamentals of personality testing and take a closer look at the industry as a whole. Next, you'll discover some of the most popular tests, such as Myers-Briggs, DISC, Big Five, 16PF, StrengthsFinder, and MMPI. You'll see their strengths, their weaknesses, and also the scenarios in which they are used. The course doesn't stop at theory and concepts. Finally, you'll develop an understanding for personality models, which provide you with several resources where you can take the tests, and self-assess your personality and those of your team. This will allow you to better understand each other, boost team synergy, and if nothing else, they will be a great conversation starter. After completing this course, you'll have a great overall image of personality tests, how they work, the different models used, test specifics, and self-awareness and understanding of your strengths that will allow you to perform better.

Table of contents
  1. Course Overview1m
  2. Course Overview5m
  3. Understanding Personality Tests and the Rationale Behind Them12m
  4. Myers-Briggs Type Indicator10m
  5. The DISC Behavior Assessment Tool6m
  6. The Big Five Personality Traits9m
  7. Eysenck’s Three Dimensions of Personality4m
  8. The 16 Personality Factor Questionnaire10m
  9. StrengthsFinder7m
  10. Minnesota Multiphasic Personality Inventory4m
  11. Course Summary and Key Takeaways3m

Understanding Office Environments

Learn more about company cultures and how to resolve conflict in the workplace.

Dealing with a New Company Culture

by Doru Catana

Nov 30, 2017 / 1h 8m

1h 8m

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While technical and job specific skills are a must to the success of any professional, dealing with your company culture is an integral path to your career. You can’t ignore it and expect rapid ascension through the ranks or a healthy work environment. In this course, Dealing with a New Company Culture, you'll learn how to effectively deal with things like communication and team dynamics plus much more. First, you'll explore how to raise trust and mutual understanding levels. Next, you'll discover what links the social side of things to the technical one, helping you see how culture, performance, and technology fit in the big picture. Finally, you'll learn why misalignment between mission and technology leads to poor results, how to identify KPIs to not only deliver great work but make sure it’s being tracked correctly. By the end of the course, you’ll have the skills that ultimately allow you to navigate through projects and goals frictionless, and not only get things done, but have a sense of personal accomplishment because what you get done has purpose and meaning.

Table of contents
  1. Course Overview2m
  2. Understanding Company Culture6m
  3. Organizational Culture Models and Practices17m
  4. Effective Communication and Team Dynamics9m
  5. Performance Tracking Inside the Company Culture17m
  6. Adapting to New Technology 6m
  7. Key Takeaways9m

Conflict Resolution in the Workplace

by Stephen Haunts

Sep 9, 2015 / 1h 41m

1h 41m

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The aim of this course is for you to be able to identify and deal with conflict before a crisis occurs. This course is suitable for anyone that works in a team environment, whether you are a manager or not. The course has five main objectives: to identify the different stages of conflict and describe what happens at each stage, to explore your own relationship with conflict and how it can affect performance, to learn how to stop conflict from escalating and move both parties to agreement, to determine your natural style for dealing with conflict, and to understand the process for using negotiation and/or mediation for resolving conflict.

Table of contents
  1. Introduction4m
  2. What Is Conflict?10m
  3. Feeling and Needs13m
  4. Conflict Resolution Styles and Behaviours41m
  5. Negotiation and Mediation21m
  6. Course Summary9m

Management Course: Difficult Conversations and Friendlier Workplaces

by Fran Gilbane

Jul 15, 2016 / 6h 5m

6h 5m

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This course will enable you, as a manager, to have those difficult conversations with employees about sensitive topics in an appropriate and effective manner, thus reducing unnecessary business costs. This course, Management Course: Difficult Conversations and Friendlier Workplace, contains an examination of management styles which will enable you to appreciate more clearly not only how you currently manage your employees but also why it might not always be as effective as you, or the business, would like. This is supported by a detailed look at employee engagement, from what it is to why you should bother with it and the practicalities of how to actually do it. Finally, the course will demonstrate, through a series of bad and good role plays and supporting feedback, how to actually talk appropriately to your employees about sensitive issues; issues that will potentially have a negative impact on the business' costs if mismanaged. When you've finished this course, you will be able to use your new knowledge to create a friendlier work environment, which will enable you to manage those difficult conversations more effectively and so improve working relationships with your employees. Happy and supported employees do not cost businesses as much money as unhappy and disengaged employees, thus helping to reduce unnecessary business costs.

Table of contents
  1. Course Overview1m
  2. Introduction3m
  3. Back To Basics17m
  4. Management Styles51m
  5. Employee Engagement - What is It?8m
  6. Employee Engagement - Why Bother?37m
  7. Employee Engagement - How to Do It?45m
  8. Emotions and Motivation25m
  9. In Work issues1h 25m
  10. Out of Work Issues1h 23m
  11. Course Summary5m

What you will learn

  • How to understand emotional intelligence
  • How to understand your strengths
  • How to understand office environments


There are no prerequisites required for this path.